Your privacy matters to us. This Privacy Policy explains exactly what personal data Jili 5 collects, why we collect it, how we use it, and the rights you have as a player in the Philippines.
These highlights summarize our key privacy commitments. Please read the full policy below for complete details.
All personal and financial data stored on Jili 5 servers is encrypted using industry-standard protocols. Your account credentials, payment details, and identity documents are never stored in plain text.
Jili 5 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, comply with legal obligations, and improve your experience.
Jili 5 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission.
We only collect the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is needed.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and object to the processing of your personal data. Jili 5 provides clear channels to exercise all of these rights.
Jili 5 uses cookies and similar technologies only for essential platform functionality, security, and analytics. We do not use third-party advertising cookies or cross-site tracking technologies.
Jili 5 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all individuals who access or use our website, mobile application, and associated gaming services (collectively, the "Services"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Privacy Policy applies to all registered players, visitors to the Jili 5 website, and any individual whose personal data is processed by Jili 5 in connection with the provision of our Services. By registering for an account or using the Jili 5 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read together with our Terms and Conditions, which govern your use of the Jili 5 platform and are incorporated herein by reference.
For the purposes of the Philippine Data Privacy Act of 2012, Jili 5 is the personal information controller responsible for the personal data collected through the platform. As the personal information controller, Jili 5 determines the purposes and means of processing your personal data.
Jili 5 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data protection laws and handling data subject requests. You may contact our DPO through the contact details provided in Section 15 of this Privacy Policy.
Jili 5 collects the following categories of personal data in connection with the provision of our Services:
Jili 5 collects personal data through the following means:
The majority of personal data we hold is provided directly by you when you register for an account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in a promotion. You are responsible for ensuring that all information you provide is accurate and up to date.
When you access and use the Jili 5 website or mobile application, we automatically collect certain technical and usage data through cookies, server logs, and similar technologies. This includes your IP address, device information, browser type, and behavioral data relating to your use of the platform.
In certain circumstances, Jili 5 may receive personal data about you from third parties, including:
Jili 5 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract |
| Identity verification (KYC) | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Performance of a contract |
| Anti-money laundering compliance | Legal obligation (AMLA) |
| Fraud detection and prevention | Legitimate interest |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
| Customer support communications | Performance of a contract; legitimate interest |
| Platform analytics and improvement | Legitimate interest |
| Promotional communications | Consent |
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Jili 5 uses the personal data we collect for the following purposes:
Where you have provided consent, Jili 5 may send you promotional communications about new games, bonuses, and special offers via SMS or email. You may opt out of marketing communications at any time by contacting our support team or using the unsubscribe mechanism in any marketing message.
Jili 5 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
Jili 5 engages trusted third-party service providers to assist in operating the platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
Jili 5 may disclose personal data to PAGCOR, the AMLC, the National Privacy Commission, the Bureau of Internal Revenue, or other government agencies where required by law, court order, or regulatory directive. Such disclosures will be made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, restructuring, or sale of all or part of Jili 5's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.
Jili 5 may share your personal data with other third parties where you have provided explicit consent for such sharing.
Jili 5 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (AMLA requirement) |
| KYC verification documents | Duration of account plus 5 years after closure |
| Customer support communications | 3 years from last interaction |
| Technical and usage logs | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn plus 1 year |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our internal data disposal procedures. Where data is anonymized, it may be retained indefinitely for analytical purposes as it can no longer be used to identify you.
Jili 5 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While Jili 5 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.
Jili 5 uses cookies and similar tracking technologies on our website and mobile application. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:
These cookies are essential for the operation of the Jili 5 platform. They enable core functions such as account login, session management, and security features. These cookies cannot be disabled without affecting platform functionality.
These cookies collect anonymized information about how players use the Jili 5 platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve the performance and usability of our Services.
These cookies allow the platform to remember your preferences, such as your preferred language or display settings, to provide a more personalized experience.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Jili 5 platform. Jili 5 does not use third-party advertising cookies or cross-site behavioral tracking technologies.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Jili 5:
To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 15. We will respond to all verified requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, and we will notify you accordingly.
The Jili 5 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations governing online gambling. Jili 5 does not knowingly collect personal data from individuals under the age of 21.
If Jili 5 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Jili 5 platform, please contact us immediately using the details in Section 15.
We encourage parents and guardians to use parental control software and to monitor their children's online activities to prevent access to online gambling platforms.
Jili 5 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, including game software providers and cloud infrastructure providers.
Where personal data is transferred outside the Philippines, Jili 5 ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to process your data in accordance with standards equivalent to those required under the Philippine Data Privacy Act of 2012.
By using the Jili 5 platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our Services, subject to the safeguards described above.
Jili 5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Privacy Policy, we will notify registered players via email or an in-platform notification prior to the changes taking effect.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how Jili 5 protects your personal data. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Jili 5, please contact our Data Protection Officer through the following channels:
We aim to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Now that you know how we protect your privacy, join thousands of Filipino players already enjoying Jili 5. Register takes under two minutes. Must be 21 years of age or older.
21+ only. Please gamble responsibly. Visit our Responsible Gaming page for tools and support.